Hotels in Koh Samui

"The reception service was quite different treatment for asian and Caucasian. Room facilities are quite old but cleanliness was ok. Price worth."

"I had bad experiences in this hotel. Staff hotel tried to open my room at 6 am in the morning!!!! He knock the door too loud and use a spare key to open the door. I heard this happen and shocked that ***! is he doing. He said it was wrong room??? WHAT? but it was early in the morning!! The next day, a housekeeper open my room again without knock the door and don’t see that I put ”No Distrub” sign hang in door knob. (This was around 6pm) I was resting. She said she forgot to bring me a new towel when she clean the room… This was not impress at the hotel staff at all. I have to review my experience and I will not go back to this hotel again anymore."

"Deceived by photos on app when we decided to book the room, only to find out the location is on a very narrow, busy & crowded spot. The positive outcome from is the hotel is new and rooms are nice, and everything is accessible in walking distance ie the mall & restaurants, convenient stores, also it's on the beach!"

"Excellent place all over. Pools were very clean, great housekeeping, friendly. Honestly I'll be going back. Great access to the beach and the food on site was delicious albeit not the cheapest. Not far from fisherman's market, there's some convenience stores very close. A gym onsite which offers fresh towels and good equipment. fantastic overall. 10/10"

"We had a very pleasant stay here. The location is excellent—right behind the beach and directly opposite a convenience shop, which was so handy. The room was clean and the pool area was lovely. However, two things really need to be improved. First, there should be a rule to ban smoking at the poolside, as the smell was unpleasant for non-smokers. Second, there were a lot of mosquitoes in the area; providing repellent or doing more frequent pest control would make a big difference. A great spot that could be perfect with a few changes! ---"

"This is the best resort I have stayed so far, the staffs here are all polite and super friendly, of course not to skip my room with private pool, the view is superb! We can see sunrise directly from the room too. Will definitely return again."

"3rd stay here. Great complex in great location between beach and shopping/restaurants. Friendly staff. Choice of 2 pools and beach. Ok breakfast. Bathroom in our unit was a bit dated. Will stay there again."

"I stayed at Arkbar for 2 nights and unfortunately, it was a very mixed experience. The positives: The location is definitely great—right on the beach and close to everything in Koh Samui. Check-in was quick and easy. The facilities, especially the pool and beach area, are nice and lively during the day. The negatives (and they outweigh the positives): Noise: Sleeping here is nearly impossible unless you’re planning to be out partying all night yourself. It’s not just the music (which I expected), but the guests—people shouting in the hallways at 3am and again at 6am, waking me up both nights. Cleanliness: Honestly unacceptable. The bed sheets were stained, had hairs, and even bugs. The bathroom was filthy—handprints on the mirror, used cotton buds on the floor, and grime in the shower. I called to have it cleaned, but they only changed the bed sheets. Customer Service: When I told the manager about the room at checkout, her response was just “sorry, no one told me,” which doesn’t really cut it. Only after I mentioned leaving a review did she offer a “free breakfast voucher”—which was a joke, as it didn’t even cover a full meal and drink. Restaurant: Speaking of food, I tried the avocado toast with poached eggs and it was the blandest thing I’ve ever tasted. Overpriced, underwhelming, and disappointing overall. No discounts for guests at their own bar or restaurant either, which felt stingy considering the prices and what you get for it. For the amount of money I paid, this was absolutely not good enough. Unless you only care about partying and don’t plan to sleep or care about cleanliness, I’d recommend staying elsewhere. Would not recommend."

"Great location, quiet place, next to the beach, nice beach, recommended for who are looking for swimming in the sea,I was selected pool access room that was great room, large area with the big bath tub and easy to assess to the pool, in this hotel have 2 swimming pools that comfortable for family or group of friends, staffs all friendly and helpful."

"Room with the private pool at this price…. Crazy😘 Room was clean and staffs were nice. And it was very quite so everything was great"